Support
Effective September 27, 2026 · TasLogic
How we can help
MetroASAP support is available for municipal staff, portal users, and App Store / Google Play reviewers who need help signing in or using the mobile app.
Email [email protected] and include your city or organization name, the email on the account, and a short description of the issue. We typically respond within two business days.
Account deletion
To delete your account in the app or on the web: sign in, open Account settings (/account/settings), and use Delete account. Confirm with your password (or type DELETE if you use SSO without a local password). Details are also in the Privacy Policy at https://app.metroasap.com/privacy.
Privacy
For privacy questions, email [email protected] or read https://app.metroasap.com/privacy.
Accessibility
For accessibility feedback, email [email protected] or read https://app.metroasap.com/accessibility.