Effective July 31, 2026 · TasLogic
These Terms of Service ("Terms") are a binding agreement between you and TasLogic ("TasLogic," "we," "us," or "our") governing access to and use of MetroASAP (the "Service"). By creating an account, signing in, or using the Service, you agree to these Terms. If you use the Service on behalf of a municipality or organization, you represent that you are authorized to bind that organization.
If you do not agree, do not use the Service.
The Service is provided to authorized municipal staff, contractors, partners, and portal users. You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account. Notify your administrator and us promptly if you suspect unauthorized access.
You agree not to:
• Access the Service without authorization or exceed permissions assigned to your role.
• Interfere with security, probe vulnerabilities, or introduce malware.
• Use the Service to harass, defraud, or violate applicable law.
• Misuse AI features to generate unlawful content, bypass safeguards, or automate unauthorized changes to municipal records.
We may suspend or terminate access for violations.
AI-assisted features provide suggestions, drafts, summaries, and routing hints. They may be inaccurate or incomplete. You must review AI output before relying on it for official decisions, legal determinations, FOIA redactions, or citizen communications. AI features are not a substitute for professional judgment or legal counsel.
Municipalities remain the data controllers for official records and citizen information entered into the Service. TasLogic processes that data as a service provider to deliver the platform. Municipal use of the Service is also subject to applicable public records, procurement, and employment laws.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding individual arbitration, rather than in court, except as set forth below.
• Governing law. These Terms and any arbitration under this section are governed by the laws of the State of Mississippi, without regard to conflict-of-law rules.
• Arbitration seat and venue. Arbitration shall be seated in the State of Mississippi. Unless the parties agree otherwise in writing, any in-person hearing shall take place in the State of Mississippi.
• Rules. Arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The AAA shall designate Mississippi as the locale for the proceeding.
• Individual claims only. You and TasLogic agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
• Class action waiver. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
• Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to TasLogic that includes your name, organization, and a clear statement that you opt out of arbitration. If you opt out, the arbitration agreement does not apply to you, but the remaining Terms still apply.
• Exceptions. Either party may bring an individual action in Mississippi small-claims court if the claim qualifies. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction in the State of Mississippi to protect intellectual property or prevent unauthorized access, pending arbitration.
• Federal Arbitration Act. This arbitration agreement is made pursuant to the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and evidences a transaction involving commerce.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TASLOGIC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TASLOGIC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. TASLOGIC'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOUR ORGANIZATION TO TASLOGIC FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100) IF NO SUCH PAYMENTS APPLY.
Some jurisdictions do not allow certain limitations; in those cases, limitations apply to the fullest extent permitted by law.
We may modify the Service or these Terms from time to time. Material changes will be indicated by updating the effective date or through in-product notice. Continued use after changes become effective constitutes acceptance.
Municipal administrators or TasLogic may suspend or terminate access for security, non-payment, or violation of these Terms. Provisions that by their nature should survive termination (including arbitration, limitations of liability, and governing law) will survive.
Questions about these Terms may be directed to your municipal administrator, to [email protected], or to https://app.metroasap.com/support.
Effective date: July 31, 2026